A great many of us will need adult social care either for ourselves,
or a friend or relative at some point in our lives. People reach
the point of needing adult social care when they need extra
support to enable them to cope with their everyday living and
this point can be reached through old age or, perhaps as a result
of illness or disability.
The onset of needing care can happen at any time and can be
suddenly as a result of a stroke or accident or, alternatively
a person may slowly become more dependent, perhaps as a result
of conditions such as arthritis or dementia.
Yet, when people need this extra support, finding information
about the Care System can seem a daunting process as there are
also a lot of misconceptions about care, especially for the
elderly or those suffering from dementia.
When people need these services, they are often at crisis points
in their lives and need access to good quality advice and guidance
but, despite the efforts of many people, this still difficult
to access and leaves most of those needing care not receiving
the assistance they require.
It was to address this problem that The National Careline was formed with the intention of it being an information gateway assisting people to find sources of information and practical support and advice.
The
National Careline aims to provide information about
care and support for people, their carers and their families.
This includes information on what help is available and how
to access it, the issues surrounding funding and where to access
financial support.
This latter point is especially important for those who are able to fund their care from savings initially, but must consider what will happen when these resources are exhausted. At this point they will fall back onto the state to fund their care and they or their relatives must contact the local authority to inform them of the situation and apply for funding for their care.
Our service is free to all users
Our mission at The
National Careline is to give people the help and support
they need together with the information to plan ahead with confidence
for their future.
The
National Careline is a not for profit company offering
information about care and support for older people, their carers
and their families. Our service is free to all users.
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